Contact options
Stamps.com publishes different contacts for consumers and small businesses versus multi-location organizations. The main number here is the consumer and small-business route. It reaches the postage-service provider, not the carrier transporting a parcel.
Company website
Company help and contact page
Before you contact Stamps.com
Stamps.com lists a phone contact for consumers and small-business support. Check the source for the relevant location and any hours before calling.
- Ask whether the sender must start a claim.
- Copy the tracking reference from the carrier.
- Keep the shipping label private.
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